Please provide us with a list of the items you wish to order.
Please use this example (hint: hint: copy and paste this into your email using the information for the item you want to order):
BRAND Rocket Dog
STYLE Duffle
COLOR Brown
SIZE 7.5 US
We also need to know the exact name, as it appears on your credit card, and the complete billing address. Orders can only be shipped to the billing address provided. If the billing address can not be verified by the credit card company your order may be cancelled.
Example:
NAME: Mickey LASTNAME: Mouse
ADDRESS: 123 Cheese Street
CITY: Rat Town
PROVINCE: Swiss Cheese
POSTAL CODE: 2BR 5SW
PHONE NUMBER WITH COUNTRY CODE: 44 727-507-7463
Send this information to us via e-mail to service@whatapair.com.
After we have received all the required information, we will calculate the shipping cost using USPS (United States Postal Service). At this point, we will e-mail you with the shipping cost in US dollars.
If you want to proceed with the order, we will then need your credit card information (type of credit card, credit card number and expiration date). We accept Visa, MasterCard, American Express and Discover. You can either e-mail the above information or call us at 866-649-7463 between the hours of 10:00 am and 4:00 EST (Eastern Standard Time). Once your order has been completed you will receive an email from the USPS providing you with the tracking information.
Please note:
The customer is responsible for all taxes, duties, and/or custom fees that may be payable at the time of delivery. If a package is refused or undeliverable the customer will be responsible for the return delivery charges and shipping fees are not refundable.
Please email us at: service@whatapair.com